Shipping policy: Homegym.vn

Welcome to the website Homegym.vn

When you visit our website, you agree to these terms. The Website reserves the right to change, modify, add or remove any part of these Terms of Sale, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after changes to these Terms are posted, it means that you accept those changes.

Please check back often to keep up to date with our changes.

1. Delivery methods

1. Home delivery: for heavy, bulky products... within the scope of home delivery support as prescribed from Homegym.vn.
2. Delivery via transportation service: In some cases, or to shorten the time of receiving the goods, you can choose the form of transportation via a transportation service (third party) such as a passenger car, truck, etc. Shipping company …
3. Delivery by post or branch delivery service: this form is rarely used at Homegym.vn because most of the products are heavy and bulky… Customers who want to receive goods through this form must pay all delivery costs. born during the delivery process with the shipping unit.
4. Receiving goods at the store: You can go to Homegym.vn showrooms to pay and receive goods right at the showroom.

2. Shipping cost

In specific cases, additional shipping costs may be incurred, Homegym.vn staff will contact you to confirm specific details before we proceed to deliver the goods to you.

1. Free shipping for orders over 2,000,000 VND in the following cases:

– All orders within a radius of 50km from the nearest branch of Homegym.vn are free shipping (except for liquidated or discounted orders ...)

– For orders: Treadmills, massage chairs, exercise bikes… bulky products will be delivered free of charge, provided that the delivery time will be regulated by Homegym.vn. Except for the following cases:

+ Request for fast delivery: there may be additional shipping costs, this cost is agreed by both parties at the time of purchase.

+ Areas that do not yet support free delivery: Islands (Phu Quoc, Con Dao, Ly Son, Cat Ba...) and provinces: Ha Giang, Dien Bien, Son La, Lai Chau, Tuyen Quang, Yen Bai, Cao Bang, Bac Can, Mong Cai city (Quang Ninh), part of Kon Tum province, Gia Lai. In specific cases, depending on the value of the order, Homegym.vn can flexibly support free delivery for you.

3. Delivery time

1. 50km radius from the nearest showroom: Delivery time is no more than 2 working days (unless the product is temporarily out of stock and has been notified to you in advance)
2. 50-100km radius from the nearest showroom: delivery time from 2-3 working days.
3. 100km - 200km radius from the nearest showroom: delivery time from 5-7 working days.
4. A radius of over 200km from the nearest showroom: delivery time from 5-15 working days (in case there are orders on the same route, we can combine orders, we can support delivery earlier)

4. Responsibility for goods transported

– If the shipping service delivered by Homegym.vn will be responsible for the goods and risks such as loss or damage of the goods during the transportation from us to you.

- Customers are responsible for checking the goods upon receipt. When detecting damaged, scratched, broken, dented, or wrong goods, sign to confirm the condition of goods with the delivery staff and immediately notify the Customer Care Department: 090 554 2607

– After you have signed to receive the goods without making any notes or comments about the goods. Homegym.vn is not responsible for any return or exchange requests due to damage, scratches, breakage, distortion, wrong goods, etc. from you later.

– If the shipping service is designated and selected by you, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation of goods from Homegym.vn to you. guest. Customer will be responsible for freight and related losses.